IT Support Technician

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  • More information about this job:

    The IT Support Technician will deliver quality technical support to home office and remote locations with the ability to resolve basic to advance problems.  This includes a wide arrange of job duties from basic computer knowledge, installation of programs, to phone and PC / Laptop setups. 

    • Train new and current employees on computer software and phone systems.
    • Ensure computer is set up prior to new hire start date and any related moves.
    • Provide basic troubleshooting skills including software apps; hardware; phone support.
    • Must have the ability to work in a team environment.
    • Contributes to the growth of the business by referring quality candidates into the hiring process.


    • Exceptional customer service skills.
    • Excellent communication skills, both verbal and written.
    • Maintains an excellent working knowledge of the Windows operating system and Windows-based user applications.
    • Posses the ability to deal effectively with users, peers, and management.
    • Impeccable organizational skill / ability to multitask between projects and tickets.  
    • Motivated by the success of others / willingness to be flexible.
    • Knowledge of Microsoft Office 2010/2013, Windows 7, SCCM.

    • Phone System Experience.

    • Basic PC and Network Experience.
    • College degree or equivalent business experience.


    Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability or protected veteran status.


    If you are unable to apply online due to a disability, contact Recruiting at (513) 831-2600 ext. 51454.